LMC's Long-Time Chief Operating Officer, Randy Santiago, Passes Away

It is with immeasurable sadness that we announce the passing of our dear friend and colleague Randy Santiago. Randy was a key member of the LMC family, serving as its Chief Operating Officer and Senior Associate Partner. He lost his long battle with cancer early in the morning of July 27th, 2024.

Randy was a great person that touched many lives in the course of his life and career. More importantly, he was a devoted husband and father to his wife, Glory, and four children. They were his true passion!

During his long tenure as a member of our team, Randy led some of LMC’s biggest and most successful projects. He had the unique ability to turn anything he touched into a success. Today the world lost an incredible human being, and we lost a true friend. We are broken hearted!

We love you, Randy! The world is a lesser place without you.

Please extend your thoughts to Randy’s wife, Glory, and his whole family.

LMC ANNOUNCES THE EXTENSION OF ITS OPERATIONAL ADVISORY AGREEMENT WITH TELMAX

Last Mile Communications (LMC) announced today the extension of its operational advisory agreement with telMAX, into 2024. telMAX is a fiber-to-the-home provider serving suburban communities in the Greater Toronto Area, primarily in the York Region.

Since March of 2022, LMC has provided telMAX with management operational advisory services focused on customer growth and the accelerated deployment of a quality fiber network.

Using the latest available technology, the telMAX network is capable of delivering speeds up to 10 Gbps. In fact, in 2022 and 2023 telMAX was recognized as the fastest Internet service provider in Canada following an independent assessment by PC Magazine.

As telMAX continues to expand its reach in Ontario, LMC looks forward to its continued collaboration with the company. This, as part of LMC’s strategy to expand its services both domestically, in the United States, and internationally, within the broadband and telecommunications sector, through its management partnership program, as well as its consulting and advisory services.

About Last Mile Communications

Last Mile Communications (LMC), a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

About telMAX

telMAX, a locally based company headquartered in York Region offers Internet, TV and Home Phone services. telMAX has built its own 100% fibre optic network to serve the residents and businesses of Brooklin, Stouffville, Newmarket and very soon, Aurora. telMAX proudly employs staff from the communities where it operates and is committed to supporting a wide range of community development activities in these towns including participation in events and shows.

FOR THIRD YEAR IN A ROW, LMC IS RECOGNIZED AS A "TOP 100 FIBER-TO-THE-HOME" LEADER AND INNOVATOR

In 2023, for the third year in a row, LMC has been selected as one of the "Top 100 Fiber-to-the-Home" Leaders and Innovators by Broadband Communities magazine. Once again, LMC’s contributions to the telecommunications industry make it “a vital organization to advance fiber broadband”, according to the magazine’s selection criteria.

The LMC Team is proud to receive this recognition for the past three years, as we continue to have a positive impact on investments within the broadband and telecommunications industry.  Since 1999, LMC has been providing best-in-class services in management partnering, consulting and capital funding. The company’s primary goal is to continue to lay the foundation for successful deployments and expansions of broadband networks, worldwide.

Last Mile Communications (LMC) Proud to be Selected as a Finalist for the 2023 Go Global Awards

Last Mile Communications (LMC) is proud to announce its selection as a finalist for the prestigious 2023 Go Global Awards. Organized by the International Trade Council (ITC), the event celebrates organizations that drive the global economy through their innovations, technologies, and strategies.

The event brings together more than 500 CEOs representing companies of all sizes, from billion-dollar corporations to fast-growing startups, fostering collaboration, knowledge sharing, and business development opportunities on a global scale. The event is hosted this year by the Rhode Island Commerce Corporation.

“With such an incredible range of global companies competing against each other, we are honored to be selected as a finalist for the 2023 Go Global Awards," said Ivelisse Cruz, LMC’s Managing Partner & President. "This recognition not only highlights our achievements but also encourages idea sharing and partnership building. We are excited to showcase our organization, explore new business prospects, and contribute to the global dialogue on investment."

As a finalist, LMC will have the opportunity to present before esteemed government trade and investment agency chiefs from more than 30 countries and participate in a multilateral trade and investment program tailored to support international expansion efforts.

The Go Global Awards program celebrates achievements across various sectors, with 63 awards to be presented during the event. In 2022, the Go Global Awards were held in Tallinn, Estonia, and hosted by the Government of Estonia under the Enterprise Estonia agency.

About Last Mile Communications (LMC):

Last Mile Communications (LMC) is a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net.

LMC is Again Recognized as a "Top 100 Fiber-to-the-Home" Leader and Innovator

For a second consecutive year, LMC is recognized as one of the "Top 100 Fiber-to-the-Home" Leaders and Innovators by Broadband Communities magazine.

Each year , the Fiber-To-The-Home Top 100 list recognizes organizations that lead the way in “building a Fiber-Connected World”. In making these selections, the magazine considered “how vital the organizations are to advancing fiber broadband”.

It is worth noting that the 2022-2026 U.S. capital investment in fiber-to-the-home (FTTH) is expected to exceed all investment in FTTH to date and will surpass $125 billion in the period, according to research firm RVA. With over 20 years experience in the industry, LMC will continue to pave the way in the telecommunications and broadband arena as the US continues its robust fiber deployment well into the next decade.

LMC is proud to be part, once again, of the Top 100 Fiber-to-the-Home" Leaders and Innovators, for 2022.

LMC extends its operational advisory agreement with telMAX

Last Mile Communications (LMC) is proud to announce the extension of its operational advisory agreement with telMAX, a fiber-to-the-home broadband provider headquartered in Stouffville, Ontario, Canada.  telMAX serves suburban communities in the Greater Toronto Area.

In December 2020, NOVA Infrastructure and Quintana Infrastructure Development announced the completion of a controlling investment in telMAX.  Since March 2022, LMC has provided telMAX with management operational advisory services designed to accelerate quality network deployment and customer growth.

Ivelisse Cruz, LMC President and Managing Partner stated, “We are pleased to extend our agreement with telMAX through at least August of 2023, during which time we will continue to offer our advisory services to help telMAX become a key player in the markets they serve”.

telMAX is making its mark in Canada, as it recently was named “Canada’s fastest internet service” by PCMagazine.

SDC acquires a majority interest in Smartaira; LMC provided diligence services for SDC

The Team at Last Mile Communications Partners (LMC) congratulates SDC Capital Partners (SDC) on their recently acquired majority interest in Consolidated Smart Systems (CSS) (dba Smartaira). Based in Los Angeles, Smartaira has been a long-term broadband leadership company serving multi-dwelling units throughout the LA metro area and other key markets within California, as well as Phoenix, AZ. 

LMC played a diligence role within this transaction, for SDC. 

Smartaira has been led for many years by a strong management team, headed by the company’s CEO, Dan Terheggen, and look poised to move strongly towards the future with SDC. Ivelisse Cruz, LMC’s Managing Partner & President, stated the company is proud of its association with both SDC and Smartaira.  SDC is a valued client and we look to developing our relationship in the years to come.

Cruz remarked that there is currently a lot of growth activity within the industry and we, LMC, have experienced one of our busiest years on record. LMC continues to expand its services both domestically, in the United States, and internationally within the broadband and telecommunications sector, through its management partnership program, as well as its consulting and advisory services. 

About Last Mile Communications:

Last Mile Communications (LMC), is a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net.

LMC serves as technical and operational broadband advisor for M/C Partners

In October 2021, Last Mile Communications Partners (LMC) completed a broadband diligence and advisory services project for M/C Partners, headquartered in Boston, MA.  The project centered around the technical and operational aspects of a broadband provider in the Mid-West.

 “At LMC we value our continued relationship with M/C Partners and enjoy working with this great team of professionals, as they look to expand their broadband industry portfolio”, stated LMC President Ivelisse Cruz.

 LMC continues to focus on the expansion of its services within the broadband and telecommunications sector, through its management partnership program and its consulting, diligence & advisory services.

 About Last Mile Communications:

Last Mile Communications (LMC), a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

 

 

 

LMC recognized within the 2021 Fiber-To-The-Home "Top 100" by Broadband Communities

Broadband Communities magazine announced its 2021 Fiber-To-The-Home Top 100 and Last Mile Communications (LMC) was recognized as one of the “fiber-to-the-home leaders and innovators” for 2021.

Each year the magazine recognizes organizations that lead the way in this endeavor. In selecting the FTTH Top 100, the editors looked for organizations that advance the cause of fiber-based broadband by:

• Deploying networks that are large or ambitious, have innovative business plans, or are intended to transform local economies or improve communities’ quality of life

• Supplying key hardware, software or services to deployers

In making these selections, the editors considered how important the organizations are to advancing fiber broadband rather than how important fiber broadband is to them.

Fiber-to-the-home (FTTH) deployment in the U.S. is beginning to outpace legacy copper broadband, a trend impacting service providers and their vendor suppliers.

LMC is proud of being part of the telecommunications and broadband industry for over 20 years and values being recognized within the 2021 Fiber-To-The-Home Top 100.

For more details, you can visit: https://www.bbcmag.com/tools-and-resources/ftth-top-100/2021

LMC COMPLETES PHASE 2 OF THE BROADBAND DEVELOPMENT PROJECT FOR FORTRESS INVESTMENT GROUP IN JAPAN

In June 2021, Last Mile Communications Partners (LMC) completed a second phase of services for Fortress Investment Group Japan GK, headquartered in Tokyo, Japan.  The project entailed the development of broadband vendor service requests pertaining to Fortress’ 36,000 properties and 570,000 apartment units under management throughout Japan.

“Fortress has been a great group to work with, both domestically and in Japan. They are at the top of their game, as they continue to strive to enhance their broadband services to their residents,” stated LMC Chairman, Peter Kahelin.

The past year has seen a significant uptick in LMC’s management partnership program, as well as its consulting and advisory services, as the company continues to ramp up its presence both domestically in the United States, and internationally.

About Last Mile Communications:

Last Mile Communications (LMC), is a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

 

 

LMC celebrates successful collaboration with TMS

During the month of June, we celebrate 5 years of a successful collaboration with Transaction Management Systems (TMS), a highly-recognized company that specializes in organizational revenue & bottom-line improvement. 

“Our association with Rowland Hoskins, and his team at TMS, has most certainly helped drive significant improvement in key financial metrics, in every venture LMC has worked within.  It is always a pleasure to work with a team such as TMS’, that is focused on great customer relationships and enhancing the success of an organization”, stated LMC President, Ivelisse Cruz.

LMC intends to continue its relationship with TMS as it expands its presence within the broadband and telecommunications sector.

 About Last Mile Communications:

Last Mile Communications (LMC), a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

 

 

LMC completes specialized broadband advisory services for M/C Partners

Last Mile Communication Partners (LMC), in May 2021, completed a broadband advisory services project for M/C Partners, headquartered in Boston, MA.  The project focused on specialized analysis of broadband services.

Ivelisse Cruz, LMC’s President stated, “LMC has had a long and successful relationship with M/C Partners.  We always enjoy working with the team at M/C, as they are keenly focused on doing the right thing within all their ventures, and creating value”.

LMC looks forward to a continued collaboration with M/C, as part of LMC’s strategy to expand its services both domestically, in the United States, and internationally, within the broadband and telecommunications sector, through its management partnership program, as well as its consulting and advisory services.

 About Last Mile Communications:

Last Mile Communications (LMC), a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

 

 

LMC PROVIDES BROADBAND OPERATIONAL AND TECHNICAL REVIEW TO FORTRESS INVESTMENT GROUP IN JAPAN

Last Mile Communication Partners (LMC) is proud to announce the completion of its Broadband Services Analysis Review Project for Fortress Investment Group Japan GK, headquartered in Tokyo, Japan.  The project entailed a broadband operational and technical review of a managed network operating in over 36,000 properties serving more than 570,000 apartment units spread throughout Japan.

“We enjoyed working with the team from Fortress, both domestically and in Japan, and we are impressed with their commitment in delivering state-of-the-art broadband services to their residents.  LMC looks forward to further assisting Fortress as they continue to develop and deploy a thoughtful broadband strategy”, stated LMC President Ivelisse Cruz.

LMC continues to expand its services both domestically, in the United States, and internationally within the broadband and telecommunications sector, through its management partnership program, as well as its consulting and advisory services.

About Last Mile Communications:

Last Mile Communications (LMC) is a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

Boston Omaha Corporation acquires Utah Broadband; LMC provides technical and operational diligence as part of the transaction

Boston Omaha Corporation (BOC) recently announced the acquisition of Utah Broadband (UBB).  UBB is a family-owned broadband fiber and fixed wireless internet service provider.  Founded in 2002, UBB provides high-speed internet services to its well over 10,000 customers throughout Salt Lake City, Park City, Ogden, Provo and surrounding communities. 

Last Mile Communication Partners (LMC) provided technical and operations diligence and advisory services for this BOC acquisition. 

LMC President Ivelisse Cruz, stated it was a pleasure working with the team at BOC, as they continue their quest to expand their broadband footprint in the United States. 

About Last Mile Communications:

Last Mile Communications (LMC), is a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

 About Boston Omaha Corporation: 

Boston Omaha Corporation is a public holding company with three majority owned businesses engaged in outdoor advertising, surety insurance and broadband telecommunications services. The Company also maintains minority investments in a bank, a national residential homebuilder and commercial real estate services businesses.  https://bostonomaha.com/

LMC provides diligence & advisory services for M/C Partners' acquisition of Bel Air Internet

Last Mile Communication Partners (LMC) congratulates M/C Partners on their acquisition of Bel Air Internet (BAI).  Based in Los Angeles, BAI is a leading provider of Internet, Voice and Video services for over a decade, to the greater Los Angeles market.  Bel Air serves over 800 multi-family and commercial buildings throughout the city.

LMC provided technical and operations diligence and advisory services for this M/C Partners acquisition.

Peter Kahelin, LMC’s Founding Partner and Chairperson stated, “LMC values its long-standing relationship with M/C, since 2008, and was pleased to assist within this acquisition process”.

 About Last Mile Communications:

Last Mile Communications (LMC), is a leading provider of Management Partnering and Consulting services within the broadband and telecommunications industry since 1999.  To date, LMC has served clients in over 50 countries, delivering best-in-class expertise and leadership to some of the industry’s most elite organizations.  For more information, visit:  https://www.lastmile.net

 About M/C Partners:

Based in Boston, M/C Partners is a private equity firm focused on small and mid-sized businesses in the communications and technology services sectors. For more than three decades M/C Partners has invested $2.2 billion of capital in over 130 companies, leveraging its deep industry expertise to understand long-term secular trends and identify growth opportunities. The firm is currently investing its eighth fund, partnering with promising companies and empowering strong leaders to accelerate growth, optimize operations, and build long-term value. For more information, visit www.mcpartners.com

 

Last Mile Communications (LMC) is pleased to announce the launch of its newly designed website

SPECIAL ANNOUNCEMENT

Last Mile Communications (LMC) is pleased to announce the launch of its newly designed website.  Our goal with this new website is to provide our visitors an easier way to learn about our team, our services and the broadband & telecommunications industry that we have proudly served for over 20 years.

LMC’s vision to be a worldwide leader of Management Partnering Services, Consulting and Capital Funding within our industry is perfectly reflected in our website’s new look and fresh feel. Additionally, be sure to check our News section for updates, company announcements and the latest information from our industry’s ever-changing landscape.

We hope that you enjoy our updated website by visiting us at lastmile.net. We also invite you to connect with us on LinkedIn, Facebook and Twitter.

Finally, as we have developed into what LMC is today, we took a quick journey back to where we began. Below we depict the evolution of our logo. It is amusing to see how it all started 20 years ago and how our logo truly represents the evolution of design and technology through time!

LMC Logo Changes.PNG

Last Mile Communications (LMC) is thrilled to be chosen as one of the “Top 100 Fiber-to-the-Home Leaders and Innovators for 2019”

July 2019, Fiber-to-the-home leaders and innovators for 2019 – “Building a Fiber-Connected World” is the tagline of Broadband Communities magazine, and each year the FTTH Top 100 list recognizes organizations that lead the way in this arena.

Fiber-to-the-home deployment in the United States is beginning to outpace legacy copper broadband, a trend that is impacting service providers and their vendor suppliers.

Fiber-based broadband services, according to an RVA study commissioned by the Fiber Broadband Association, surpassed DSL in 2018 as the second-most common type of home internet connection in North America, following cable. According to the research firm, fiber now passes 39 million homes in the United States (1.6 million of them have multiple fiber passings) and connects 18.6 million homes, up 17 percent over 2017. A large portion – 71 percent – of fiber-to-the-home builds are by large incumbents. The remaining 29 percent are from Tier 2 and 3 providers, including a mix of independent telcos, municipalities, competitive providers and electric cooperatives.

Vendors are also seeing a transition in the equipment they sell. For example, Broadband Trends reported that global DSL port shipments declined 22 percent year-over-year to reach 35.7 million in 2018 as service providers shift their focus to FTTH.

Gigabit service – and beyond – continues to drive the deployment of fiber. Large and small providers alike are not only offering 1 Gbps services but also eyeing a path to 10 Gbps via either XGS-PON or NG-PON2.

It’s no wonder the industry is expanding and the number of companies competing for the Top 100 slots continues to grow. That’s great for the country, even if it makes life difficult for the editors who assemble this list.

The 2019 FTTH Top 100 list represents the whole fiber-to-the-home ecosystem. Optical fiber and fiber cables; passive equipment for connecting, protecting and managing fiber; and active equipment for sending and receiving signals over fiber are the most basic components of an FTTH network, along with software for planning, setting up and managing networks and for provisioning and billing fiber services. The list contains many companies that design, manufacture and distribute these essential products.

To put these pieces together requires firms that finance, plan, design, engineer, construct and install fiber optic networks, as well as those that make equipment for digging, pushing, pulling and attaching fiber. These, too, are represented on the list. Also included are a variety of organizations that advocate for better broadband or create conditions that make FTTH more profitable.

Finally, there wouldn’t be any fiber to the home if not for the deployers – large and small, private and public, incumbent and competitive – that invest in FTTH networks.

Companies newly added or reinstated to the list represent a variety of ecosystem niches. These niches are quite diverse. Three of the new entrants – Consolidated, GVTC and Lumos Networks – are incumbent telcos that are aggressively expanding 1 Gbps FTTH services in diverse rural towns and cities. Consolidated is rapidly expanding 1 Gbps FTTH service throughout the former FairPoint territory, and GVTC and Lumos are encouraging economic development with new fiber builds. Another notable trend is the growing presence of electric cooperatives and competitive providers. Co-Mo Connect is an electric cooperative that was funded without grants and now offers 1 Gbps services to its electric customers, GoNetspeed lures customers with fixed broadband pricing, and Synergy offers managed services to MDUs.

Joining the network operators is a host of companies that provide construction, financing, network planning and powering. Last Mile Communications provides telcos and cable companies with a variety of consulting and capital funding services, and Neighborly connects underserved communities with capital for fiber broadband networks. ESPi offers a series of uninterrupted power supply batteries that provide protection against input power interruptions for FTTH providers. Foresite Group provides broadband engineering and related services. Render is gaining ground with rural providers with its suite of geospatial network deployment solutions to help providers build large-scale projects faster and cheaper, Geograph provides tools for network planning and design, and Tesmec USA provides open-trench solutions for fiber deployments.

FTTH Top 100 2019 - Chart 1.jpg

SELECTION CRITERIA

In selecting the FTTH Top 100, the editors looked for organizations that advance the cause of fiber-based broadband by

Deploying networks that are large or ambitious, have innovative business plans or are intended to transform local economies or improve communities’ quality of life
Supplying key hardware, software or services to deployers
Introducing innovative technologies with game-changing potential, even if they have not yet been commercially deployed
Providing key conditions for fiber builds, such as early-stage support or demand aggregation.
To be listed among the FTTH Top 100, an organization may be based anywhere in the world but must do business in North America. Except for broadband service providers, which are inherently local, we give preference to organizations that serve national rather than local markets. Overall size is unimportant, as is corporate form – in addition to for-profit companies, the list includes municipalities, a telephone cooperative, an electric cooperative and a nonprofit research organization.

Although some organizations on the list focus entirely on fiber to the premises or other fiber-based broadband technologies, most deliver or support a mix of broadband technologies. For some, broadband represents only a small part of their business. In making these selections, the editors considered how important the organizations are to advancing fiber broadband rather than how important broadband is to them.

FTTH Top 100 2019 - Chart 3.jpg
FTTH Top 100 2019 - LMC About.jpeg

“Last Mile Communications Partners” Announces Its Formation

PRESS RELEASE

Fort Myers, FL (July 15, 2019) – Peter Kahelin, longtime cable TV and broadband industry executive, announced the formation of Last Mile Communications Partners, LLC (LMCP), headquartered in Fort Myers, Florida. LMCP’s emergence results from the immediate need for broadband providers to protect and expand their businesses, in a time when revenues, profitability and customer growth are being challenged by the broadening scope of competition.

Kahelin will be LMCP’s Chairperson, with the company tapping 20-year industry executive Ivelisse Cruz to oversee the day-to-day operations as its Managing Partner and President. No strangers to working together, Cruz and Kahelin have teamed a number of times over the years, delivering success within small to mid-size MSO’s in rural, suburban and metro areas alike.

“It’s an IP world now and the landscape within our industry is dramatically changing and becoming extremely competitive”, Kahelin stated. “This has altered the way legacy and new broadband providers need to operate. This is where LMCP comes in, as we have the solutions to these new challenges.”

Cruz added, “The diversity of our world-wide team of Partners and Associates provides the perfect mix of experience and innovation to surpass our clients’ expectations. LMCP’s geographical presence, with representatives stationed within the US, UK, Spain and Romania, among others, provides our clients with easy access to our Team and resources.”

Kahelin is also Chairperson of Last Mile Communications, LLC (LMC). Along with the company’s Managing Partner and President, Bruce Fogelstrom, over the past 20 years LMC and its Team of professionals have experienced a series of highly successful management partnering ventures, with investors and operators. These ventures were located within the United States, the Caribbean, Europe, Central Europe and the CIS nations. Kahelin closed by saying, “LMC and LMCP will, at times, share operating synergies and resources to enrich our clients’ experience and successes.”

Last Mile Communications announces the addition of two Junior Associate Partners to its Team

Fort Myers, FL (May 21, 2019) – Last Mile Communications, LLC (LMC) is pleased to announce the addition of two Junior Associate Partners to its roster of telecommunications professionals. The new members of the LMC team will be supporting the company’s service and strategic operations.

Valerie Diaz, Strategic Operations Manager, has already worked closely with the LMC executive team in multiple projects, including the successful Baja Broadband and MaxxSouth Broadband operations. She has ample experience in the marketing, operations and administrative areas of the business, especially in crisis management situations. One of the cornerstone services that LMC delivers to its clients is the Direct Sales (door-to-door) strategy, in which Valerie’s expertise in utilizing the newest field-monitoring and productivity technologies, will further enhance this already successful program.

Emmanuel Diaz, Service Operations Manager, has vast experience in leading sales, customer care, dispatch, technical support and telephony provisioning. His strength lies in the deployment, development and long-term performance of customer care and technical support centers. Emmanuel was a key member of the Baja Broadband and MaxxSouth Broadband operations, where he was instrumental in the implementation and preservation of the LMC vision at the middle-management level.

“We are excited to welcome Valerie and Emmanuel, the next generation of LMC talent, to our leadership team,” said Peter Kahelin, LMC’s Founding Partner and Chairman. “We are confident the expertise and energy they bring to LMC will add to the successes we’ve already experienced in the telecommunications arena, worldwide.”

Valerie Diaz & Emmanuel Diaz.PNG